The working library

Retail & Resale Operations

For thrift, resale, ReStore, and social-enterprise retail: donation intake, pricing, store operations, staffing, and online resale.

6 skills

Matching skills

Retail & Resale OperationsRequires review

Donation Intake & Grading

Organize donated-goods drop-offs and pickups, sort and grade items, decide resale or disposal routes, and issue intake receipts.

Retail & Resale OperationsExpert required

In-Kind Gift Acceptance

Handle non-cash gift acceptance, donor tax receipts, valuation documentation, Form 8283, and qualified appraisal requirements.

Retail & Resale OperationsUnsupervised

Online Resale

Sell higher-value donated goods online with item selection, photography, listings, shipping, and customer service workflows.

Retail & Resale OperationsUnsupervised

Retail Pricing & Merchandising

Set donated-goods prices and plan resale-store layouts, seasonal product rotation, and visual displays.

Retail & Resale OperationsRequires review

Retail Staffing

Design resale-store staffing that combines paid employees and volunteers with clear floor roles, schedules, and training.

Retail & Resale OperationsRequires review

Retail Store Operations

Run resale-store procedures for sales and inventory systems, cash reconciliation, loss prevention, and opening and closing.